Introducing Z.Pulse, your centralised hub for help and support within Zedonk.
Z.Pulse gives you quick access to Zia, Zedonkopedia, Webinars and News.
Z. Pulse is located in the bottom right corner of your home screen
Z.Pulse also follows your computer's light or dark mode setting.
Alerts have moved
Alerts are no longer part of Z.Pulse. You'll now find them via the bell icon at the top of the screen instead.
For more information see, My User Details - Alerts.
News
The primary functional addition to this hub is the News feature. This channel serves as the official source for critical system communication, including notifications regarding new platform changes, key updates (such as planned maintenance scheduling), and celebratory milestones.
A green badge on the Z. icon shows how many unread messages you have, and unread messages are marked with an orange bar down the left-hand side. Once you've read a message, both go away.
The next time you log in after a new message is posted, it will pop up automatically so you don't miss it.
Click "Show all news" to your news field.
Zedonkopedia
Zedonkopedia is an online resource offering comprehensive guides and step-by-step instructions to assist users in effectively navigating and utilising the Zedonk ERP system. It serves as a centralised knowledge base, covering various aspects of the platform.
Enter a topic or keyword to search Zedonkopedia.
Webinars
Watch recordings of Zedonk's webinars directly from Z.Pulse.
Zia
Zia is your AI assistant.
Ask a question and Zia will reply in chat.
If Zia cannot resolve your issue, you can easily escalate your inquiry to our Client Success Team.
