Zedonkopedia

Printing Barcodes - Troubleshooting

When printing barcodes from Zedonk, you may come across some issues with how barcode labels are displayed.

Page scaling, barcode labels are misaligned

The most common issue with printing is 'page scaling' which can be set in the print dialogue box. Page scaling should be set to NONE or 100%

If using Adobe Acrobat ensure to select [Actual Size] under Page Sizing and Handling

Print Area = Maximum

Scale to fit page size = No Scaling or A4

Page Margins = Minimum

Reduce/Enlarge = 100%

If using Preview ensure to select Scale = 100%

One of the fields on the barcode label is very small

If only one of the fields on the barcode sticker is printing small (for example, Style, Fabric or Colour), ensure that there are no additional or double spaces in the field that is printing small.

For more detailed information, read - Product Costing - Change Product ID

Barcode image is missing

When new barcodes are generated, the artwork may take up to 15 minutes to show up on the barcode stickers.

If you still don't see them after 15 minutes, contact us at [email protected].

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