After receiving a return, you can inform Zedonk of the units received and choose whether to restock them in your inventory.
- Return Authorisation Creation: Manual process. User must enter quantities authorised for return.
- Return Authorisation Receipt: Manual process. User enters "Received Quantities."
Select the Return Authorisation you want to receive stock from, either in the list view or within the Order Tracker
Click the RA number to open and view its details
Go to the tab 'Products' and tick [Received Quantities & Back to Stock]
When the original RA template opens, it will include two additional lines, ‘Received’ and ‘Back to Stock, both automatically set to match the authorised quantity
RECEIVED: This is the quantity you have physically received back. Amend accordingly.
BACK TO STOCK: This is the quantity you want to add back to stock (It will create an adjustment in your inventory).
..for example:
CAMDEN DRESS:
7 units were authorised to be returned.
Only 6 were physically received back from the customer.
Only 4 of those 6 were put back to stock.
[Save and Close]
In Product Stock Inventory the stock movement is actioned as a transfer/adjust
