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Credit Notes - Delete/Inactivate a Credit Note

You can make a Credit Note inactive. The inactive Status is halfway to delete and the record will no longer show unless you specifically look for it.

Locate the Credit Note on list-view

Locate the Customer's Order and click on OT

..or inside the Order Tracker

This will take you to the Order Tracker, click on the CN-number to enter the document.

Click on the CN number to access and untick [Active]

The Credit Note Status will be active, remove the selection and Save and Close.

[Save and Close]

The Credit Note is now inactive and it is displayed with a line through it on the Order Tracker

The Credit Note is now Inactive (half way to delete) and now is displayed with a line through it.

It is no longer showing in the list view (unless you decide to include inactive records).

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Sales Orders

Sales Orders 39
Consignment Sales Orders 6
Retail Sales Orders 5
Bulk Updates and Imports 7
Proformas 7
Delivery Notes 6
Invoices 9
Return Authorisation 6
Credit Notes 6

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