Zedonkopedia

Sales Orders - Change Customer/Type on Sales Order

You can change the customer on a sales order if you have not created any subdocuments for the order (proforma, delivery note, invoice, return authorisation, credit note).

You can also change the order type from wholesale to consignment or from consignment to wholesale, if you have not created any subdocuments for the order.

You cannot change the order type from Wholesale/Consignment to Retail as tax calculations are different. You'd need to copy a Sales Order instead and inactivate the original Sales Order:

From Sales Order List view select the Sales Order you wish to change

 Search for the Order and click into the SO number

Click [Actions] dropdown and select [Change Customer/Type]

Select the new Customer and click [OK] to confirm

The system will update this Order with the new Customer details

The system will update with the new customer details

[Save]

Change the Type and click [OK] to confirm

[Save]

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